SB Occasions · Draft for legal review
Terms & Conditions
This draft requires legal review before production launch.
01
Service and package
SB Occasions provides a configured digital event website and the guest-experience features described in the Signature Experience package. The client supplies event information and approves the design and content before guests receive it. Features outside the package require a separate agreement.
02
Payment, cancellation and refunds
The Signature Experience is offered for a one-time payment shown at checkout. Work on your occasion begins once payment is confirmed. If you change your mind, please contact SB Occasions as soon as possible. Refund requests made before work on your occasion has begun may be considered. Once you select Confirm & Create and your personalised occasion is available, payments are non-refundable, except where a refund is required by applicable law. Where exceptional circumstances apply, SB Occasions may review a refund request at its discretion. Submitting a request does not guarantee a refund. Any approved refund will be returned through the original payment method where possible.
03
Client information and permissions
The client is responsible for accurate dates, locations, guest lists, contact details, invitations and instructions, and for having the authority to provide guest information. The client should review event details before publication and tell us when corrections are needed.
04
Design and configuration
Design worlds and colours are configurable within the options offered. Custom design, integrations or changes outside those boundaries are not included unless agreed separately.
05
Guest communications
The client is responsible for reviewing recipients, content and timing before authorising any guest communication. Delivery depends on contact details and third-party networks; receipt or attendance cannot be guaranteed.
06
Website availability
Your event website will remain available for 60 days after your final event date. Access and guest data after closure are described in the Privacy Notice. Extensions, if offered, require a separate arrangement.
07
Intellectual property
SB Occasions retains ownership of its platform, templates and original design systems. The client retains rights in content they provide and grants us permission to use it to deliver the service. The client must not upload content that infringes another person’s rights.
08
Acceptable use
Do not use the service for unlawful, misleading, abusive or harmful activity, unauthorised access or unsolicited communications. We may restrict access where necessary to protect guests, the service or others.
09
Availability and interruptions
We aim to keep the service available, but maintenance, network issues and third-party failures can interrupt access. We will take reasonable steps to restore service and communicate material disruptions.
10
Liability
To the extent permitted by applicable law, we are not responsible for indirect losses or failures caused by incorrect client information, guest devices, networks or third-party providers. Nothing here excludes liabilities that cannot legally be excluded. Any monetary liability limit needs legal review before launch.
11
Changes, termination and disputes
Material changes to these terms will be communicated to affected clients. We may suspend or terminate service for serious misuse or legal necessity, subject to applicable rights. These terms are governed by the laws of Nigeria. Parties should first seek an amicable resolution; unresolved disputes may be brought before courts of competent jurisdiction in Nigeria.